2026 Buyer's Guide · Salons & Spas

Best CRM Software for Salons & Spas in 2026

Stop paying per-booking fees. Tregovia gives salons and spas everything they need — online booking, client management, invoicing, and automated follow-ups — for one flat EUR 47/mo subscription.

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What salons & spas need from a CRM

Not all practice management software is built the same. Here is what matters most for salons & spas:

  • Online booking with service and stylist selection
  • Client history, preferences, and notes
  • Invoicing, deposits, and gift cards
  • SMS and email appointment reminders
  • Membership and loyalty programs
  • Follow-up sequences for rebooking
  • Reputation management and Google reviews
  • Revenue and client retention reports
Top pick

1. Tregovia - Best Overall CRM for Salons & Spas

Tregovia is a universal multi-tenant CRM built for service-based businesses across every specialty. For salons & spas, it offers everything you need in one platform: online booking, client management, industry-specific records, billing, automated follow-ups, and a client portal - all for EUR 47/mo.

EUR 47/mo base plan - user packs at EUR 10/mo per 5 seats
14-day free trial, no credit card
Online booking + client portal included
SMS and email automations built in
Industry-specific modules available
White label with custom domain (EUR 99/mo)
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Other options for salons & spas

2. Fresha

Free booking software for salons and spas

free to start; verify marketplace and payment terms

What it does well:

  • Free to start
  • Large consumer-facing booking marketplace

Limitations:

  • Marketplace new-client fees may apply depending on current terms
  • Marketplace model means your business is listed next to competitors
  • CRM depth should be compared against retention and follow-up needs

3. Vagaro

Salon, spa & fitness software

calendar-based pricing; verify current plan

What it does well:

  • Good value for US-based salons
  • Built-in POS system

Limitations:

  • US-first workflows may need extra checks for European salons
  • Calendar-based pricing should be modelled against staff and location growth
  • Forms, messaging, marketing, and branded experiences may affect total cost

4. Mindbody

Business management for wellness and fitness

sales-led plans; verify current quote

What it does well:

  • Large marketplace for class discovery
  • Strong gym and studio class management

Limitations:

  • Higher starting point than lightweight CRM-first tools
  • Marketplace economics should be modelled before relying on app discovery
  • Contract, onboarding, and cancellation terms should be reviewed before signing

5. Phorest

Salon software for growing salons and spas

from ~$99/mo (custom quotes for larger teams)

What it does well:

  • Strong marketing and client retention tools
  • Well-established in UK and Irish salon market

Limitations:

  • Pricing not transparent — requires contacting sales for exact quotes
  • Can be expensive for small salons as team grows
  • US/UK/IE focused — limited European continental support

6. Booksy

Booking platform for beauty and wellness professionals

from $29.99/mo (Boost); $49.99/mo (Boost+); $79.99+/mo (Biz+)

What it does well:

  • Large consumer-facing marketplace for client discovery
  • Mobile-first experience with 14-day free trial

Limitations:

  • Boost add-on charges 30% commission on new clients' first visit
  • Per-staff fee: +$20/staff/mo on top of base plan
  • Payment processing fees: 2.49–2.69% + 10–30¢ per transaction

7. Treatwell

Salon and spa marketplace booking platform

35% commission on new clients + £35/mo + 2.5% processing

What it does well:

  • Large consumer marketplace for new client discovery
  • 0% commission on repeat client bookings

Limitations:

  • 35% commission on new clients acquired via marketplace
  • 365-day rebooking window — rebookings attributed to Treatwell for a year
  • Your salon listed next to direct competitors

8. Zenoti

Enterprise salon, spa, and medspa software

from ~$225/mo per location (custom quotes)

What it does well:

  • Powerful multi-location management for large chains
  • Comprehensive AI and analytics features

Limitations:

  • No public pricing — requires demo and custom quote
  • Annual contracts with high implementation fees ($5,000–$20,000+)
  • Designed for large chains — overkill for independent salons

9. Timely

Simple online booking and reminders for salons and wellness

from $11/user/mo (Starter, max 5 users)

What it does well:

  • Very clean simple UI—excellent for small salons
  • Affordable for solo or 2-person salons at $11–$22/month total

Limitations:

  • Per-user pricing scales poorly for larger teams
  • No EUR pricing or European data center visibility
  • No accounting or supplier management modules

10. Mangomint

Salon and spa management with Express Booking

from $165/mo (Essentials, 2–10 staff)

What it does well:

  • Express Booking streamlines multi-service appointment scheduling
  • All-in-one communications with phone SMS and web chat

Limitations:

  • High entry price at $165/month—not affordable for solo stylists
  • Forms and charting add-on costs $50/month extra
  • Connect messaging module costs $75/month extra

11. Square Appointments

Free appointment booking with optional team management

free (solo); Plus $29/mo; Premium $69/mo

What it does well:

  • Free plan with basic booking and reminders
  • AI-powered auto-reply messaging on paid plans

Limitations:

  • Payment processing fees 2.6%+$0.15 in-person and 2.9%+$0.30 online
  • Free tier very limited—no waitlist or advanced SMS
  • No EUR pricing or European payment support

Which CRM should you choose for salons & spas?

For most salons & spas, Tregovia offers the best balance of features, pricing, and ease of use. It is the only platform that combines scheduling, records, billing, and marketing automation in one tool - with transparent EUR pricing and no long-term contracts.

The alternatives listed above may suit specific use cases - but if you want a complete platform that grows with your practice, start with Tregovia.

Quick facts: Tregovia for Salons & Spas

Starting price:
EUR 47/month (monthly) or EUR 470/year
Free trial:
14 days — no credit card required
Target vertical:
Salons & Spas
Key use cases:
Online booking with service and stylist selection; Client history, preferences, and notes; Invoicing, deposits, and gift cards
Baseline included:
Scheduling, billing, client management, reminders, records, and client portal
Modules available:
50 modules — industry packs, automation, AI tools, telehealth, e-signatures, and more
Multi-location:
Yes — location-aware scheduling, staff, and reporting
Region:
EUR-native pricing; GDPR-aware workflows; built for European service businesses
14-day free trial

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