2026 Buyer's Guide · Salons & Spas

Best CRM Software for Salons & Spas in 2026

Stop paying per-booking fees. Tregovia gives salons and spas everything they need — online booking, client management, invoicing, and automated follow-ups — for a EUR 47/mo base plan that includes 2 users and 100 clients.

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What salons & spas need from a CRM

Not all practice management software is built the same. Here is what matters most for salons & spas:

  • Online booking with service and stylist selection
  • Client history, preferences, and notes
  • Invoicing, deposits, and gift cards
  • SMS and email appointment reminders
  • Membership and loyalty programs
  • Follow-up sequences for rebooking
  • Reputation management and Google reviews
  • Revenue and client retention reports
Top pick

1. Tregovia - Best Overall CRM for Salons & Spas

Tregovia is a universal multi-tenant platform built for service-based businesses across every specialty. For salons & spas, it offers everything you need in one platform: online booking, client management, industry-specific records, billing, automated follow-ups, and a client portal - all for EUR 47/mo.

EUR 47/mo base plan with optional modules priced separately
14-day free trial, no credit card
Online booking + client portal included
SMS and email automations built in
Industry-specific modules available
White label with custom domain (EUR 99/mo)
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Other options for salons & spas

2. Fresha

Free booking software for salons and spas

free to start; verify marketplace and payment terms

What it does well:

  • Free to start
  • Large consumer-facing booking marketplace

Limitations:

  • ✕Marketplace new-client fees may apply depending on current terms
  • ✕CRM depth should be compared against retention and follow-up needs
  • ✕Reporting depth should be verified for multi-staff or multi-location salons

3. Vagaro

Salon, spa & fitness software

calendar-based pricing; verify current plan

What it does well:

  • Good value for US-based salons
  • Built-in POS system

Limitations:

  • ✕US-first workflows may need extra checks for European salons
  • ✕Calendar-based pricing should be modelled against staff and location growth
  • ✕Forms, messaging, marketing, and branded experiences may affect total cost

4. Mindbody

Business management for wellness and fitness

starting at €99/month per location

What it does well:

  • Large marketplace for class discovery
  • Strong gym and studio class management

Limitations:

  • ✕Marketplace economics should be modelled before relying on app discovery
  • ✕Contract, onboarding, and cancellation terms should be reviewed before signing
  • ✕Payment and add-on costs can vary by plan and region

5. Phorest

Salon software for growing salons and spas

not published (estimate only; request a quote)

What it does well:

  • Strong marketing and client retention tools
  • Well-established in UK and Irish salon market

Limitations:

  • ✕Pricing not transparent — requires contacting sales for exact quotes
  • ✕SMS marketing costs extra

6. Booksy

Booking platform for beauty and wellness professionals

$29.99/mo + $20/mo per additional team member

What it does well:

  • Large consumer-facing marketplace for client discovery
  • Mobile-first experience with 14-day free trial

Limitations:

  • ✕Boost charges a 30% fee on a Boost client's first visit (up to $100)
  • ✕Per-staff fee: +$20/staff/mo on top of base plan
  • ✕Card processing: 2.49% + $0.10 (card reader) to 2.69% + $0.30 (keyed in) per transaction

7. Treatwell

Salon and spa marketplace booking platform

35% + VAT on a new client's first marketplace booking; repeat bookings 0%

What it does well:

  • Large consumer marketplace for new client discovery
  • 0% commission on repeat client bookings

Limitations:

  • ✕35% commission on new clients acquired via marketplace

8. Zenoti

Enterprise salon, spa, and medspa software

not published (estimate only; request a quote)

What it does well:

  • Powerful multi-location management for large chains
  • Comprehensive AI and analytics features

Limitations:

  • ✕No public pricing — requires demo and custom quote
  • ✕Does not publish pricing; third-party estimates suggest high implementation fees and 12-month contracts

9. Timely

Simple online booking and reminders for salons and wellness

$26 Build / $39 Elevate / $47 Innovate per bookable staff member per month (USD)

What it does well:

  • Very clean simple UI—excellent for small salons
  • Affordable for solo salons: from $26/month for one bookable staff member

Limitations:

  • ✕Per-user pricing scales poorly for larger teams
  • ✕Pricing: $26 Build / $39 Elevate / $47 Innovate per bookable staff member per month (USD)

10. Mangomint

Salon and spa management with Express Booking

$120/mo per location plus $10/mo per user

What it does well:

  • Express Booking streamlines multi-service appointment scheduling
  • All-in-one communications with phone SMS and web chat

Limitations:

  • ✕Priced per location ($120/mo) plus $10/mo per user
  • ✕Phone add-on costs $70/month per line

11. Square Appointments

Free appointment booking with optional team management

free (solo); Plus $29/mo; Premium $69/mo

What it does well:

  • Free plan with basic booking and reminders
  • AI-powered auto-reply messaging on paid plans

Limitations:

  • ✕Uses Square Payments for card processing; check Square's current rates
  • ✕Pricing: free (solo); Plus $29/mo; Premium $69/mo

Which CRM should you choose for salons & spas?

For most salons & spas, Tregovia offers the best balance of features, pricing, and ease of use. It is the only platform that combines scheduling, records, billing, and marketing automation in one tool - with transparent EUR pricing and no long-term contracts.

The alternatives listed above may suit specific use cases - but if you want a complete platform that grows with your practice, start with Tregovia.

Quick facts: Tregovia for Salons & Spas

Starting price:
EUR 47/month (monthly) or EUR 470/year
Free trial:
14 days - no credit card required
Target vertical:
Salons & Spas
Key use cases:
Online booking with service and stylist selection; Client history, preferences, and notes; Invoicing, deposits, and gift cards
Baseline included:
Scheduling, billing, client management, reminders, records, and client portal
Modules available:
50 modules - industry packs, automation, AI tools, telehealth, e-signatures, and more
Multi-location:
Yes - location-aware scheduling, staff, and reporting
Region:
EUR-native pricing; GDPR-aware workflows; built for European service businesses
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