Treatwell Charges 35% Commission on New Clients' First Booking
Treatwell's marketplace charges a 35% commission on the first booking of each new client it brings you. Repeat bookings are not commissioned.
Why Treatwell users look for alternatives
These points combine public review themes, vendor pricing details, and buying questions to verify before choosing between Tregovia and Treatwell.
35% commission on new client bookings
The commission applies to a new client's first marketplace booking. For a €50 service that is €17.50.
Check: how your salon is positioned against others
Ask Treatwell how salons are ranked and whether price tier or quality affects placement.
Check: deposit and no-show controls
Ask Treatwell whether you can enforce deposits, minimum bookings or capacity limits.
Check: who owns the client data
Ask Treatwell what client contact data you can access and export if you leave.
The real cost of Treatwell
Treatwell charges 35% + VAT on a new client's first marketplace booking; repeat and direct bookings are not commissioned. Treatwell's subscription and payment-processing terms vary; check Treatwell's own current terms.
35% commission on first booking
Not a percentage of profit—a percentage of revenue. Premium €100/hour services lose €35 per new client.
With Tregovia instead:
Tregovia starts at EUR 47/mo (2 users and 100 clients included) and has zero commission on bookings made through its own booking page. Salons using Treatwell pay 25–35% commission on marketplace bookings — switching even a portion of those clients to direct booking through Tregovia eliminates that commission entirely.
Tregovia vs Treatwell - Feature Comparison
See what you get with each platform.
| Feature | Tregovia | Treatwell |
|---|---|---|
| Zero booking commissions | ||
| Full CRM | ||
| Online booking | ||
| Client portal | ||
| Follow-up automation | ||
| AI features | ||
| Invoicing | ||
| Reputation management | ||
| No long-term contract |
Treatwell pricing: 35% + VAT on a new client's first marketplace booking; repeat bookings 0%. Tregovia: EUR 47/mo for 2 users and 100 clients; +EUR 10/mo per 5 extra users, +EUR 5/mo per 100 extra clients. Competitor pricing verified 2026-10-15 - check the vendor's own page.
Switch to Tregovia if you…
- Premium salons (€50+/hr) where 35% commission is unaffordable
- Salons with a strong base of repeat clients who can book directly
- Salons needing customer data ownership and portability
- Businesses wanting to control their own customer acquisition
Stay with Treatwell if you…
- New salons that depend on marketplace discovery to find clients
- Locations with weak referral networks relying on Treatwell traffic
The bottom line
Treatwell's 35% commission applies to each new client's first booking. Switch if you can bring clients to your own booking page and want to avoid commission on new-client bookings.
Quick facts about Tregovia
Last updated: October 2026- Starting price:
- EUR 47/month (billed monthly) or EUR 470/year
- Free trial:
- 14 days - no credit card required
- Pricing model:
- Base subscription with 2 users and 100 clients included (extra users EUR 10 per 5, extra clients EUR 5 per 100), plus optional module add-ons
- Verticals supported:
- Veterinary, salons, fitness, law firms, field service, and other service businesses
- Baseline modules:
- Scheduling, billing, client management, records, reminders, reports, and client portal - all included
- Add-on modules:
- 50 modules total - industry-specific packs from EUR 5/month
- Region:
- EUR-native pricing; GDPR-aware workflows; built for European service businesses
Pricing and features on this page are based on vendor websites and public sources, last checked in October 2026; quotes are attributed to the reviewers or platforms that published them. Details may have changed since publication. Please verify current pricing and features directly with Treatwell before making a decision. Tregovia is not affiliated with Treatwell.
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