Phorest's Opaque Pricing and Poor Support Hide True Costs
Phorest does not publish prices: its pricing page lists no figures and sends you to sales. Any number you see elsewhere is a third-party estimate. Users also report AI-only support that ignores emails, and bugs unfixed for years.
Why Phorest users look for alternatives
These points combine public review themes, vendor pricing details, and buying questions to verify before choosing between Tregovia and Phorest.
AI-only support ignores customer emails
No direct support available. Emails go unanswered for days or weeks
- Trustpilot, June 2025
Customer support is AI-first, and emails often go unanswered for 2+ days. Human escalation is difficult. Critical issues stall.
Add-on and overage charges are not publicly itemised
Because Phorest publishes no price list, add-ons and SMS or integration overages can only be confirmed by asking for a written quote.
Price scaling is unclear and expensive
Phorest publishes no price. A third-party estimate puts a 10-user salon at roughly $639/mo, plus onboarding of $500–$2,000 (estimates, not vendor figures). Requires a custom sales quote.
Check: performance at busy times
Test login and calendar speed at busy times during a trial, and ask Phorest for any uptime commitment.
Check: waitlist and package features
Test Phorest's waitlist and package features in a trial and ask how bug reports are handled.
The real cost of Phorest
Phorest does not publish prices, so every figure is an estimate: a third-party estimate suggests roughly $639/mo for 10 users plus $500–$2,000 onboarding. Ask for a written quote.
No transparent pricing tiers
Phorest publishes no prices; you must contact sales for a quote.
Hidden feature charges
Ask Phorest which features and SMS usage are included in the quote, since no price list is published.
With Tregovia instead:
Tregovia's transparent EUR 47/mo base plan includes core CRM, scheduling, billing, reports, and SMS capability, with optional add-ons priced publicly. Phorest's opaque pricing for a 5-person salon can be harder to model upfront.
Tregovia vs Phorest - Feature Comparison
See what you get with each platform.
| Feature | Tregovia | Phorest |
|---|---|---|
| AI features | ||
| Online booking | ||
| Client retention tools | ||
| SMS reminders | ||
| Invoicing | ||
| Accounting module | ||
| White label | ||
| Multi-vertical support | ||
| 14-day free trial |
Phorest pricing: not published (estimate only; request a quote). Tregovia: EUR 47/mo for 2 users and 100 clients; +EUR 10/mo per 5 extra users, +EUR 5/mo per 100 extra clients. Competitor pricing verified 2026-10-15 - check the vendor's own page.
Switch to Tregovia if you…
- Solo salons and small teams tired of poor support
- Salons hit with unexpected hidden charges
- Businesses needing transparent, predictable pricing
- Anyone using Phorest and hitting bugs that won't get fixed
Stay with Phorest if you…
- UK/Ireland multi-location groups with dedicated account managers
- Large chains (20+ locations) with volume discounts
The bottom line
Phorest's opaque pricing, poor AI-only support, and unfixed bugs make it expensive and frustrating. Switch if you need transparency and responsive support.
Quick facts about Tregovia
Last updated: October 2026- Starting price:
- EUR 47/month (billed monthly) or EUR 470/year
- Free trial:
- 14 days - no credit card required
- Pricing model:
- Base subscription with 2 users and 100 clients included (extra users EUR 10 per 5, extra clients EUR 5 per 100), plus optional module add-ons
- Verticals supported:
- Veterinary, salons, fitness, law firms, field service, and other service businesses
- Baseline modules:
- Scheduling, billing, client management, records, reminders, reports, and client portal - all included
- Add-on modules:
- 50 modules total - industry-specific packs from EUR 5/month
- Region:
- EUR-native pricing; GDPR-aware workflows; built for European service businesses
Pricing and features on this page are based on vendor websites and public sources, last checked in October 2026; quotes are attributed to the reviewers or platforms that published them. Details may have changed since publication. Please verify current pricing and features directly with Phorest before making a decision. Tregovia is not affiliated with Phorest.
Related guides & free tools
Guide
What Is Practice Management Software?
What a PMS covers and how to evaluate fit.
Guide
Flat Pricing vs Per-User Clinic Software
True cost of flat-rate vs per-user pricing.
Guide
GDPR Clinic CRM Checklist
A practical GDPR checklist for choosing clinic software.
Guide
Clinic CRM Hidden Fees Checklist
Spot hidden fees before you sign.
Free tool
ROI Calculator
Estimate ROI on a software or process change.
Free tool
Customer LTV Calculator
Estimate customer lifetime value.
Ready to make the switch?
14-day free trial. No credit card required. Set up in minutes.
Start Free Trial