Timely starts at $11/user/mo, which is cheap for 1 person—but becomes expensive fast. A 10-person team pays $110/mo, and there's no CRM, no marketing automation, and poor support.
These are real frustrations reported by Timely users across review sites and forums.
$11/user/mo means a 5-person salon pays $55/mo. A 10-person team pays $110+/mo. Growing staff costs more in software every month.
They really screw you by getting the fees up front
— G2 Review
Email-only support by default. Phone support costs extra. Response times are slow—24+ hours standard.
Had no communication for over 28 days. Company was ignoring calls and emails.
— G2 Review
Critical issues go unanswered for weeks. Support assumes issues are user error, not platform bugs.
No staff analytics, weak marketing automation, no accounting or reporting. Limits your ability to scale.
Booking failures, missing Android app, and broken invoice sending reported. No immediate fixes.
Timely's true cost: $11–20/user/mo depending on plan tier + annual payment required upfront. A 5-person salon pays $660+/year upfront, locking cash flow.
Per-user scaling
$11/user/mo. A 3-person salon is cheap. A 10-person team is expensive. No single-price alternative.
Annual upfront billing
You must pay annual costs upfront. Month-to-month is not available, which locks your budget.
Limited features even at highest tier
No staff analytics, no advanced marketing, no accounting. You outgrow Timely quickly.
With Tregovia instead:
Tregovia's flat EUR 47/mo includes scheduling, billing, and CRM with optional accounting, AI, and marketing modules. A 10-person salon paying $110+/mo on Timely saves EUR 30–50+ monthly with Tregovia.
See what you get with each platform.
| Feature | Tregovia | Timely |
|---|---|---|
| Flat per-practice pricing | ||
| EUR pricing | ||
| AI features | ||
| Online booking |
Timely's per-user pricing and poor support make it expensive for growing salons. Switch if you have 4+ staff or need marketing and accounting features.
Pricing, features, and user quotes on this page are based on publicly available information from review platforms (G2, Capterra, Trustpilot, Reddit) and vendor websites as of June 2026. Details may have changed since publication. We recommend verifying current pricing and features directly with Timely before making a decision. Tregovia is not affiliated with Timely.
14-day free trial. No credit card required. Set up in minutes.
Start Free Trial| Client portal |
| Invoicing |
| SMS reminders |
| Accounting module |
| White label |
| 14-day free trial |
Timely pricing: from $11/user/mo (Starter, max 5 users). Tregovia: EUR 47/mo flat - all baseline features included. Competitor pricing sourced from public listings as of 2026 - verify on vendor's website.