Timely's Per-User Pricing Becomes Expensive as You Hire
Timely starts at $11/user/mo, which is cheap for 1 person—but becomes expensive fast. A 10-person team pays $110/mo, and there's no CRM, no marketing automation, and poor support.
Why Timely users look for alternatives
These points combine public review themes, vendor pricing details, and buying questions to verify before choosing between Tregovia and Timely.
Per-user pricing scales steeply
$11/user/mo means a 5-person salon pays $55/mo. A 10-person team pays $110+/mo. Growing staff costs more in software every month.
Email-only support with 24+ hour waits
They really screw you by getting the fees up front
- G2 Review
Email-only support by default. Phone support costs extra. Response times are slow—24+ hours standard.
Poor communication and unresponsiveness
Had no communication for over 28 days. Company was ignoring calls and emails.
- G2 Review
Critical issues go unanswered for weeks. Support assumes issues are user error, not platform bugs.
Limited features for growing businesses
No staff analytics, weak marketing automation, no accounting or reporting. Limits your ability to scale.
Technical glitches: missing app, broken invoicing
Booking failures, missing Android app, and broken invoice sending reported. No immediate fixes.
The real cost of Timely
Timely's true cost: $11–20/user/mo depending on plan tier + annual payment required upfront. A 5-person salon pays $660+/year upfront, locking cash flow.
Per-user scaling
$11/user/mo. A 3-person salon is cheap. A 10-person team is expensive. No single-price alternative.
Annual upfront billing
You must pay annual costs upfront. Month-to-month is not available, which locks your budget.
Limited features even at highest tier
No staff analytics, no advanced marketing, no accounting. You outgrow Timely quickly.
With Tregovia instead:
Tregovia's flat EUR 47/mo includes scheduling, billing, and CRM with optional accounting, AI, and marketing modules. A 10-person salon paying $110+/mo on Timely saves EUR 30–50+ monthly with Tregovia.
Tregovia vs Timely - Feature Comparison
See what you get with each platform.
| Feature | Tregovia | Timely |
|---|---|---|
| Flat per-practice pricing | ||
| EUR pricing | ||
| AI features | ||
| Online booking | ||
| Client portal | ||
| Invoicing | ||
| SMS reminders | ||
| Accounting module | ||
| White label | ||
| 14-day free trial |
Timely pricing: from $11/user/mo (Starter, max 5 users). Tregovia: EUR 47/mo flat - all baseline features included. Competitor pricing sourced from public listings as of 2026 - verify on vendor's website.
Switch to Tregovia if you…
- Salons growing beyond 5 staff (per-user fees become expensive)
- Businesses needing marketing automation and CRM beyond booking
- Anyone needing accounting or reporting modules
- Salons experiencing unresponsive support
Stay with Timely if you…
- Solo practitioners and 1–3 person salons
- Salons wanting minimal features and maximum simplicity
The bottom line
Timely's per-user pricing and poor support make it expensive for growing salons. Switch if you have 4+ staff or need marketing and accounting features.
Quick facts about Platform
Last updated: June 2026- Starting price:
- EUR 47/month (billed monthly) or EUR 470/year
- Free trial:
- 14 days - no credit card required
- Pricing model:
- One base CRM subscription with optional module add-ons
- Verticals supported:
- Veterinary, medical, salons, fitness, law firms, field service, and any service business
- Baseline modules:
- Scheduling, billing, client management, records, reminders, reports, and client portal - all included
- Add-on modules:
- 50 modules total - industry-specific packs from EUR 5/month
- Region:
- EUR-native pricing; GDPR-aware workflows; built for European service businesses
Pricing, features, and user quotes on this page are based on publicly available information from review platforms (G2, Capterra, Trustpilot, Reddit) and vendor websites as of June 2026. Details may have changed since publication. I recommend verifying current pricing and features directly with Timely before making a decision. Tregovia is not affiliated with Timely.
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