TheraNest experienced data loss and spontaneous deletions during the April 2025 Ensora migration. Auto-save is unreliable on progress notes—therapists must manually save to prevent data loss. Mobile app bugs on Android persist. Critical support delays reach 2+ weeks.
These are real frustrations reported by TheraNest users across review sites and forums.
Therapists report missing progress notes, client records, and appointment history post-migration. Data recovery is difficult. No automatic backups prevented permanent loss.
Progress notes don't auto-save reliably. Therapists must remember to manually save or risk losing hours of work.
Android app has critical scrolling bugs affecting note navigation. iOS works better. Android users are second-class citizens.
Data loss and critical issues wait 2+ weeks for support response. No emergency support channel for urgent issues.
Insurance claims vanish. No audit trail. Therapists can't prove claims were submitted. Reimbursements are lost.
TheraNest's true cost: $29/mo base + $6/mo portal + $12/mo telehealth per clinician + $65/mo ePrescribe per clinician = $112–195/mo for full solo setup. Post-Ensora price hikes on grandfathered customers add overhead.
Client portal and telehealth are expensive add-ons
$6/mo portal + $12/mo telehealth = $18/mo just for basics. Real cost $47–77/mo.
Data loss risks during system migrations
Ensora migration caused data deletion. Future migrations may have similar issues.
Mobile app unreliability fragments the experience
Android and iOS have different bug levels. Mobile-first therapists suffer.
With Tregovia instead:
Tregovia's flat EUR 47/mo includes client portal, telehealth, and AI features—no add-ons, no migration risks, reliable auto-save. A therapist switching from TheraNest ($112+/mo) to Tregovia saves EUR 60+ monthly with better data security.
See what you get with each platform.
| Feature | Tregovia | TheraNest |
|---|---|---|
| All features included (no add-ons) | ||
| EUR pricing & EU VAT | ||
| Multi-specialty support | ||
| Online booking |
TheraNest's data loss during migration, unreliable auto-save, and per-add-on pricing make it risky for growing practices. Switch if you need all-in pricing with reliable data security.
Pricing, features, and user quotes on this page are based on publicly available information from review platforms (G2, Capterra, Trustpilot, Reddit) and vendor websites as of June 2026. Details may have changed since publication. We recommend verifying current pricing and features directly with TheraNest before making a decision. Tregovia is not affiliated with TheraNest.
14-day free trial. No credit card required. Set up in minutes.
Start Free Trial| Client portal included |
| Telehealth included |
| AI features |
| Invoicing |
| Follow-up automation |
| 14-day free trial |
TheraNest pricing: from $29/mo (solo clinician). Tregovia: EUR 47/mo flat - all baseline features included. Competitor pricing sourced from public listings as of 2026 - verify on vendor's website.