Medical & Allied Health · Competitor Comparison

Cliniko Is Priced by Practitioner Count; Email and SMS Delivery Unreliable

Cliniko prices by practitioner count in tiers: $45/mo for 1, $95/mo for 2–5, $145 for 6–8, $195 for 9–12, $295 for 13–25 and $395 for 26–200. Email delivery fails silently, SMS reminders 'hit and miss' (Capterra reviews), and reporting is too basic for multi-location practices needing custom analysis by practitioner.

Why Cliniko users look for alternatives

These points combine public review themes, vendor pricing details, and buying questions to verify before choosing between Tregovia and Cliniko.

Tiered pricing: cost steps up each time the team grows past a tier

Cliniko's published tiers are $45 (1 practitioner), $95 (2–5), $145 (6–8), $195 (9–12), $295 (13–25) and $395 (26–200) per month. A 5-practitioner clinic pays $95/mo; hiring a 6th moves it to $145/mo.

Email delivery failures — silent, undetected

Email reminders simply don't get sent. No logs, no alerts. Patients don't show up.

- Capterra Reviews

Appointment reminders vanish without trace. Patients receive nothing, miss appointments, clinics lose revenue silently.

SMS reminders are unreliable — 'hit and miss'

SMS delivery is inconsistent. Sometimes patients get reminders, sometimes not.

- Capterra Reviews

SMS reminders don't reliably reach patients. No-show rates climb because clients never get reminded.

Check: reporting depth for multiple locations

Confirm whether Cliniko's reports can be split by practitioner, location and service type as you need.

Check: collaboration on patient notes

Ask Cliniko how several practitioners can work on the same patient notes, and whether drafts are supported.

The real cost of Cliniko

Cliniko's published pricing is tiered by practitioner count ($45 for 1, $95 for 2–5, $145 for 6–8, $195 for 9–12, $295 for 13–25, $395 for 26–200 per month), with SMS billed separately at 10¢ per message. Pricing verified 2026-10-15 at cliniko.com/pricing - check the vendor's own page.

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Price steps up with each practitioner tier

The monthly price rises at 2, 6, 9, 13 and 26 practitioners. SMS is billed separately at 10¢ per message.

With Tregovia instead:

Tregovia's EUR 47/mo base plan includes 2 users and 100 clients (extra users EUR 10/mo per 5, extra clients EUR 5/mo per 100), before optional modules and SMS usage costs. Cliniko's 2–5 practitioner tier is $95/mo, so compare against Tregovia's base plan plus the user and client packs you would actually need.

Tregovia vs Cliniko - Feature Comparison

See what you get with each platform.

FeatureTregoviaCliniko
EUR pricing & EU VAT
Online booking
Medical records
Follow-up automation
AI features
Accounting module
Reputation management
Client portal
14-day free trial

Cliniko pricing: from $45/mo (1 practitioner); $95/mo for 2–5 practitioners. Tregovia: EUR 47/mo for 2 users and 100 clients; +EUR 10/mo per 5 extra users, +EUR 5/mo per 100 extra clients. Competitor pricing verified 2026-10-15 - check the vendor's own page.

Switch to Tregovia if you…

  • Multi-location practices (5+ practitioners) needing custom reporting by practitioner/location
  • Clinics losing revenue to silent email/SMS failures
  • Practices needing collaborative note editing
  • Any practice with 3+ practitioners tired of per-practitioner pricing

Stay with Cliniko if you…

  • Solo and 2-person practices in AU/NZ where support is local
  • Clinics happy with basic reporting and simple workflows

The bottom line

Cliniko's per-practitioner pricing and unreliable reminders make it expensive for scaling practices. Switch if you need multi-practitioner support with dependable email/SMS delivery.

Quick facts about Tregovia

Last updated: October 2026
Starting price:
EUR 47/month (billed monthly) or EUR 470/year
Free trial:
14 days - no credit card required
Pricing model:
Base subscription with 2 users and 100 clients included (extra users EUR 10 per 5, extra clients EUR 5 per 100), plus optional module add-ons
Verticals supported:
Veterinary, salons, fitness, law firms, field service, and other service businesses
Baseline modules:
Scheduling, billing, client management, records, reminders, reports, and client portal - all included
Add-on modules:
50 modules total - industry-specific packs from EUR 5/month
Region:
EUR-native pricing; GDPR-aware workflows; built for European service businesses

Pricing and features on this page are based on vendor websites and public sources, last checked in October 2026; quotes are attributed to the reviewers or platforms that published them. Details may have changed since publication. Please verify current pricing and features directly with Cliniko before making a decision. Tregovia is not affiliated with Cliniko.

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