Pabau's Real Cost: £920/mo for 3 Users, Not the Advertised £60–75/user—Plus System Outages
Pabau advertises £60–75/user, but real customers report £920/mo for 3-user clinics (52% undercounting). Add system reliability issues—repeated outages and mobile crashes—plus complex onboarding that leaves staff undertrained.
Why Pabau users look for alternatives
These points combine public review themes, vendor pricing details, and buying questions to verify before choosing between Tregovia and Pabau.
Advertised pricing masks real cost (52% undercounting)
Advertises £60–75/user, but 3-user clinic costs £920/mo (not £180–225/mo). The actual per-seat cost is 4x higher than advertised.
System reliability issues — repeated outages and mobile crashes
Platform goes down regularly. Mobile app crashes during peak hours. Payment delays during outages. No SLA or guaranteed uptime.
Complex onboarding — AI-first support, staff training gaps
Setup requires understanding complex workflow configuration. AI-first support leaves gaps. Staff need extensive training before productive.
E-prescription fax-only, no real-time clinic chat, multi-site booking conflicts
E-prescription is antiquated fax-based. No internal messaging. Multi-location booking causes conflicts and overbooking.
Annual lock-in with no volume discounts
Long-term contracts with no flexibility. Growing teams can't negotiate better rates.
The real cost of Pabau
Pabau's true cost: £920/mo real (3 users) + SMS £80–200/mo + setup fees £500–2,500 = £400–1,120/mo+ first year. A 3-user clinic year 1: £4,800–£13,440.
Advertised pricing is 52% off real cost
£60–75/user advertised; actual cost £920/mo (3 users). The real per-seat rate is 4x higher.
SMS per-message tax £80–200/mo typical
SMS charges stack: £80–200/mo typical, plus setup fees £500–2,500.
Annual lock-in with zero volume discounts
Can't negotiate better rates as you grow. Locked in at premium pricing.
With Tregovia instead:
Tregovia's flat EUR 47/mo (3 users = EUR 47, not £920) includes SMS, e-prescription, multi-location support. A 3-user clinic switching from Pabau (£920/mo) to Tregovia saves EUR 800+ monthly.
Tregovia vs Pabau - Feature Comparison
See what you get with each platform.
| Feature | Tregovia | Pabau |
|---|---|---|
| Flat per-practice pricing | ||
| Client records | ||
| Online booking | ||
| Medical records | ||
| Client portal | ||
| AI features | ||
| Workflow automation | ||
| Accounting module | ||
| White label / custom domain | ||
| 14-day free trial |
Pabau pricing: from $62/mo per user. Tregovia: EUR 47/mo flat - all baseline features included. Competitor pricing sourced from public listings as of 2026 - verify on vendor's website.
Switch to Tregovia if you…
- Growth clinics (5+ seats) tired of per-user cost creep
- Multi-location clinics needing unified booking and messaging
- Clinics suffering repeated outages and system failures
- Any practice shocked by the real cost vs advertised pricing
Stay with Pabau if you…
- Enterprise scale clinics (20+) with HIPAA needs and volume discounts
- Well-trained teams already deep in Pabau workflows
The bottom line
Pabau's per-user pricing adds up quickly and users report frequent system reliability issues. Switch if you need transparent pricing and stable infrastructure.
More Medical & Allied Health software comparisons
Quick facts about Tregovia
Last updated: June 2026- Starting price:
- EUR 47/month (billed monthly) or EUR 470/year
- Free trial:
- 14 days — no credit card required
- Users included:
- Up to 2 users on the base plan; add 5-seat packs at EUR 10/month each
- Clients included:
- Up to 100 clients on the base plan
- Verticals supported:
- Veterinary, medical, salons, fitness, law firms, field service, and any service business
- Baseline modules:
- Scheduling, billing, client management, records, reminders, reports, and client portal — all included
- Add-on modules:
- 50 modules total — industry-specific packs from EUR 5/month
- Region:
- EUR-native pricing; GDPR-aware workflows; built for European service businesses
Pricing, features, and user quotes on this page are based on publicly available information from review platforms (G2, Capterra, Trustpilot, Reddit) and vendor websites as of June 2026. Details may have changed since publication. We recommend verifying current pricing and features directly with Pabau before making a decision. Tregovia is not affiliated with Pabau.
Related guides & free tools
Guide
What Is Practice Management Software?
What a PMS covers and how to evaluate fit.
Guide
CRM vs EHR vs PMS for Private Clinics
Understand the difference and avoid overlapping tools.
Guide
EU-Hosted Practice Management Software
Data residency, security, and GDPR for EU clinics.
Guide
GDPR Patient Intake Forms Software
GDPR-compliant digital intake and consent forms.
Free tool
SOAP Note Generator
Generate structured SOAP clinical notes.
Free tool
No-Show Rate Calculator
Measure your baseline no-show rate in seconds.
Ready to make the switch?
14-day free trial. No credit card required. Set up in minutes.
Start Free Trial