Free SVG diagrams · Attribution required

Free CRM and SaaS diagrams

Download workflow diagrams, automation flowcharts, customer journey maps, CRM architecture visuals, sales funnels, and comparison charts for blog posts, decks, resource pages, and guides.

AutomationCRM architectureCRM workflowsCommunicationsComparison chartsCustomer journeyDashboardsSalesSchedulingSupport
CRM workflow diagram from lead to client, booking, service, invoice, and follow-up
CRM workflows

CRM Workflow Diagram

A CRM workflow diagram showing how a service business moves from inquiry to client record, booking, service delivery, invoice, and follow-up.

SVG · 3200pxView source
Workflow automation flowchart with trigger, condition, action, delay, and review steps
Automation

Workflow Automation Flowchart

A workflow automation flowchart mapping triggers, conditions, automated actions, delays, and human review points for service-business operations.

SVG · 3200pxView source
CRM assistant architecture diagram with CRM data, context builder, drafting layer, and staff review
CRM architecture

CRM Assistant Architecture Diagram

A CRM assistant architecture diagram showing CRM data, conversation data, context building, draft generation, staff review, and auditability.

SVG · 3200pxView source
Customer journey diagram from discovery to booking, preparation, visit, payment, and return
Customer journey

Customer Journey Diagram

A customer journey diagram for service businesses, covering discovery, booking, preparation, visit, payment, and retention.

SVG · 3200pxView source
SaaS dashboard layout diagram with navigation, revenue, bookings, alerts, pipeline, and operations queue areas
Dashboards

SaaS Dashboard Layout Diagram

A SaaS dashboard layout diagram showing navigation, revenue widgets, booking metrics, alerts, pipeline, and operations queues.

SVG · 3200pxView source
Support workflow diagram from inbox to triage, assignment, resolution, and escalation loop
Support

Support Workflow Diagram

A support workflow diagram showing how requests move from inbox to triage, assignment, SLA handling, resolution, and escalation.

SVG · 3200pxView source
Sales funnel diagram with captured leads, qualified conversations, proposal or booking, and paid customer stages
Sales

Sales Funnel Diagram

A sales funnel diagram for CRM content, covering captured leads, qualified conversations, proposals or bookings, and paid customers.

SVG · 3200pxView source
SaaS comparison chart with CRM features compared across multiple software options
Comparison charts

SaaS Comparison Chart

A SaaS comparison chart template for comparing CRM, scheduling, billing, automation, inbox, and reporting capabilities.

SVG · 3200pxView source
No-show reduction workflow diagram from booking to reminder, confirmation, and waitlist refill
Scheduling

No-Show Reduction Workflow Diagram

A no-show reduction workflow diagram showing booking, reminders, confirmation, waitlist refill, and action items for unconfirmed visits.

SVG · 3200pxView source
Missed call recovery flowchart from missed call to auto text, record match, booking, and dashboard tracking
Communications

Missed Call Recovery Flowchart

A missed-call recovery flowchart showing missed call capture, auto text-back, client or lead matching, booking, assignment, and recovered revenue tracking.

SVG · 3200pxView source

Diagram library

Reference-ready diagrams for CRM and service business workflows

These SVG diagrams are designed for articles, documentation, presentations, and comparison pages that need a clear visual explanation of how service operations work.

CRM workflow diagram

Map how a lead, client, appointment, invoice, and follow-up move through a service business workflow.

Sales pipeline

Automation flowchart

Show triggers, conditions, reminders, handoffs, and follow-up steps in a format writers can cite clearly.

Follow-up sequences

Customer journey diagram

Explain the path from first enquiry to booking, service delivery, payment, review, and repeat visit.

Online booking

Support workflow diagram

Describe how missed calls, inbox messages, internal notes, and client replies move through one service desk.

Unified inbox

Common questions

What these diagrams are for

Use these visuals when a page needs to explain a workflow, compare software categories, or make a service process easier to scan.

What is a CRM workflow diagram?

A CRM workflow diagram is a visual map of how client records, appointments, messages, invoices, tasks, and follow-ups move through a business process.

Can I use these CRM diagrams in a commercial article?

Yes. The diagrams can be used in commercial posts, presentations, reports, and resource pages when the original Tregovia source page is credited.

Which format are the diagrams published in?

The diagrams are published as SVG files, so they stay sharp in blog posts, documentation pages, presentations, and technical guides.

How should I credit a Tregovia diagram?

Credit the original diagram source page on tregovia.com. Each diagram page includes license details and an attribution snippet.