Shepherd charges $99–$299/mo per veterinarian, making multi-vet clinics expensive. Six+ outages in February 2026 alone reveal infrastructure instability. Pharmacy integrations are missing, inventory allows negative stock, and hidden SMS/AI fees drain margins further.
These are real frustrations reported by Shepherd users across review sites and forums.
Solo vet = $99/mo. 3-vet clinic = $297+/mo. 4+ vets = custom pricing (likely $400+/mo). Growth is expensive.
Shepherd experienced multiple multi-hour outages in a single month. Scheduled updates regularly break functionality. Unreliable for critical veterinary operations.
Entering prescriptions forces navigation across multiple tabs. Mobile clients see broken formatting. Inefficient for staff.
You can't integrate online pharmacies. Clients must go to separate sites. Reduces convenience and revenue opportunity.
SMS and AI features cost extra. Migration fees are waived to lock you in but charged if you leave. Vendor lock-in.
Shepherd's true cost: $99–$299/mo per vet + SMS/AI add-ons ($50–$100/mo) + hidden migration fees. A 3-vet clinic pays $350–$500/mo with outage costs and lost productivity.
Per-vet pricing punishes hiring
$99–$299/mo per veterinarian. Each new hire = instant recurring cost.
System outages cost revenue
6+ outages in Feb 2026. Unreliable infrastructure loses bookings and upsets clients.
Hidden migration fees on exit
Data migration fee waived on signup to lock you in, then charged if you leave.
With Tregovia instead:
Tregovia's flat EUR 47/mo covers all vets, AI, SMS, and includes reliable infrastructure. A 3-vet clinic switching from Shepherd ($350+/mo) to Tregovia saves EUR 250+ monthly with reliable infrastructure.
See what you get with each platform.
| Feature | Tregovia | Shepherd |
|---|---|---|
| Flat per-practice pricing | ||
| EUR pricing & EU VAT | ||
| SOAP veterinary records | ||
| Online booking |
Shepherd's per-vet pricing, frequent outages, and hidden fees make it unreliable and expensive for growing clinics. Switch if you need flat pricing, stability, and transparent all-in costs.
Pricing, features, and user quotes on this page are based on publicly available information from review platforms (G2, Capterra, Trustpilot, Reddit) and vendor websites as of June 2026. Details may have changed since publication. We recommend verifying current pricing and features directly with Shepherd before making a decision. Tregovia is not affiliated with Shepherd.
14-day free trial. No credit card required. Set up in minutes.
Start Free Trial| AI features included |
| Client portal |
| White label |
| Follow-up automation |
| Reputation management |
| 14-day free trial |
Shepherd pricing: from $99/mo (solo vet). Tregovia: EUR 47/mo flat - all baseline features included. Competitor pricing sourced from public listings as of 2026 - verify on vendor's website.