Follow-Up Sequence Planner
Plan your client follow-up sequence with day-by-day email and SMS touchpoints. Free follow-up cadence planner for service businesses.
Sequence plan
Thank-you email with summary, any home instructions, and next steps
Check-in SMS: 'How are you feeling after [service]? Let us know if you have any questions'
Ask for a Google review: 'If you enjoyed your visit, a quick review would mean the world to us [link]'
Suggest the next appointment: 'It's a good time to schedule your next [service]'
Soft re-engagement: 'We haven't seen you in a while — we'd love to welcome you back'
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Take it further
Automate follow-up sequences in Tregovia
14-day free trial · No credit card required · All modules included
Frequently asked questions
How many follow-up touchpoints should I use?
3–5 touchpoints over 14–30 days is a proven cadence. Too few misses opportunities; too many feels intrusive. Mix email and SMS for best results.
When should I send a post-appointment follow-up?
Same day or next morning after the appointment. Strike while the experience is fresh — this is when review requests convert best and rebooking intentions are highest.
How do I automate follow-up sequences?
Tregovia's follow-up sequences module lets you set up automated email and SMS cadences triggered by appointment completion, lead creation, or inactivity — no manual sending required.
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