Vetstoria Alternatives with Billing for Vet Clinics (2026)

Vetstoria Alternatives with Billing Included for Vet Clinics (2026)

Vetstoria is a purpose-built veterinary online booking platform. It handles the client-facing booking experience well and integrates with several veterinary practice information systems. What it does not do is billing — invoicing, payment tracking, and financial reporting are handled by the connected PIS, not by Vetstoria itself.

For vet clinics looking for a single platform that covers both online booking and billing — without the cost and complexity of a Vetstoria add-on on top of a separate PIS — this guide covers the alternatives.

Why a Booking-to-Billing Single Platform Matters

Fewer handoffs, less data drift

When online booking and billing are in separate systems, data must flow between them: the appointment booked online must appear in the billing system with the correct service codes, the correct client record, and the correct pet record. If this flow relies on manual data entry — the receptionist reads the online booking and enters it into the billing system — errors accumulate. The wrong service is billed, the wrong pet is linked, the deposit collected online doesn't appear in the invoice.

Single-platform systems eliminate this handoff. The appointment booked online automatically creates the billing record. The deposit collected at booking appears on the invoice. The pet details entered in the booking flow populate the clinical record.

Simpler staff training

Two systems means two interfaces, two login credentials, two sets of procedures. For a small vet clinic where staff wear multiple hats, simplicity is a genuine operational advantage. One system that handles booking, clinical records, and billing requires less training and produces fewer "which system do I use for this?" questions.

Lower total cost

Vetstoria pricing is per-practice on top of a PIS subscription. Total monthly cost = PIS subscription + Vetstoria subscription. A platform that covers both functions in one subscription is typically cheaper in total.

Platform Comparison

Tregovia

Tregovia's base plan + Veterinary Bundle + Online Booking covers the complete booking-to-billing workflow in one platform.

Base plan (EUR 47/month):

• Appointment scheduling and management
• Client (owner) records with full appointment history
• Invoice generation, payment tracking, outstanding balances
• Automated SMS and email appointment reminders and confirmations
• Revenue and appointment reports

Veterinary Bundle (EUR 15/month):

• Pet profiles linked to client records (species, breed, weight, microchip number, neutered status)
• SOAP clinical notes per appointment
• Vaccination records with EU Regulation 2019/6 fields
• Automated vaccination recall notifications

Online Booking (included):

• Client-facing booking page with appointment type selection and species routing
• New pet registration in the booking flow — pet details captured before the appointment
• Practitioner availability calendar — book with specific vet or "any available"
• Deposit collection at booking (via Online Payments module)
• Waitlist for full appointment slots
• Booking confirmation with automated pre-appointment reminders

Total: EUR 70/month — single platform covering booking, clinical records, and billing. No separate booking tool cost; no PIS + booking tool cost calculation.

Privacy posture: Built for EU clinics; confirm current privacy terms, hosting, and sub-processor terms before importing data.

Vetstoria + PIS stack (for comparison)

Vetstoria: Per-practice pricing — verify at vetstoria.com.

Plus a PIS subscription (e.g., Provet Cloud, ezyVet): Custom pricing.

Total: Vetstoria + PIS = two subscriptions, two systems, one integration to maintain.

When this stack makes sense: Clinics already invested in Provet Cloud or ezyVet that want to add a dedicated, polished booking experience without replacing the PIS. Vetstoria's veterinary-specific booking UX and direct integration with established PIS platforms provides a good booking experience without a full platform migration.

ezyVet (with native booking)

ezyVet includes some online booking functionality. Per-user pricing.

Pricing: Per-user — verify at ezyvet.com.

Strengths: Deep clinical feature set, strong laboratory integrations, booking integrated natively.

Consideration: Per-user cost for a full clinic team; complex implementation; primarily for larger or specialist clinics.

Provet Cloud (with Vetstoria integration)

Provet Cloud + Vetstoria is the most common booking + PIS stack in EU markets for mid-to-large vet practices.

Pricing: Custom for Provet Cloud + Vetstoria — verify both directly.

Best for: Established EU vet practices where Provet Cloud's clinical depth (lab integration, pharmacy, multi-location) justifies the cost and complexity.

Feature Comparison: Booking + Billing

Feature	Tregovia	Vetstoria + PIS	ezyVet (native)
Online client booking	Yes	Yes (Vetstoria)	Yes
Deposit at booking	Yes (payments module)	Yes	Yes
Pet registration in booking	Yes	Yes	Yes
Booking → clinical record	Same platform	Via integration	Same platform
Booking → invoice	Same platform	Via PIS	Same platform
SOAP clinical notes	Yes (bundle)	Via PIS	Yes
Vaccination tracking	Yes (bundle)	Via PIS	Yes
In-house lab integration	No	Via PIS	Yes
Single subscription	Yes	No (two tools)	Yes
GDPR-aware workflow support	Yes	UK/EU	Verify
Published pricing	Yes	Verify	No
Starting price	EUR 70/month	Two subscriptions	Custom

Booking-to-Invoice Workflow: How It Works in Tregovia

1. Client books online: Owner selects appointment type (e.g., "Annual vaccination"), selects pet from their profile or registers a new pet, selects available date and vet, pays deposit if required. Confirmation sent automatically.

2. Appointment appears in the clinic schedule: The booked appointment is visible in the clinic's appointment calendar immediately, with the owner's name, pet details, and appointment type. No manual entry required.

3. Vet completes the consultation: After the appointment, the vet records the SOAP note in the pet's clinical record, adds vaccination details with batch number, and records any medications dispensed.

4. Invoice generated: The invoice is created from the appointment record — the appointment type fee is pre-populated; the vet adds any additional line items (medications, procedures). The deposit paid at booking is recorded on the appointment record for reference during invoicing.

5. Payment collected: The invoice is sent to the owner via email/SMS with a payment link. The owner pays online. The payment is recorded against the invoice. Outstanding balance shows as zero.

The entire flow from booking to invoice closure involves zero manual data transfer between systems.

FAQ

How does Tregovia compare to Vetstoria specifically on the booking experience?

Vetstoria is purpose-built for veterinary online booking and has a highly polished, veterinary-specific booking UX. Tregovia's Online Booking module is a general-purpose booking tool configured for veterinary use — it is functional and covers all required veterinary booking workflows (species routing, pet registration, deposit), but is not as purpose-built as Vetstoria. For clinics where the booking experience is a top priority and clinical depth is not — or for clinics already using a high-depth PIS where Vetstoria integrates natively — Vetstoria remains a valid choice. For clinics choosing between a single integrated platform and a two-tool stack, total cost and operational simplicity favour the integrated approach.

Can clients update their pet's details through the booking portal?

In Tregovia, clients can update their contact details through the client portal. Pet profile updates (adding a new pet, updating microchip number) are managed by the clinic to maintain record integrity. Clients can register new pets as part of the booking flow for their first appointment.

Is deposit collection required for all appointment types?

No. Deposit rules are configurable per appointment type in Tregovia. Routine vaccination appointments may have no deposit requirement; first-time appointments, specialist consultations, or high-demand appointment slots can have a deposit requirement. The deposit amount and cancellation policy are displayed to the client in the booking flow before confirmation.

What happens to the deposit if a client cancels?

Deposit handling on cancellation follows the policy configured per appointment type. Options: full refund if cancelled within X hours of booking, partial refund after X hours, no refund for same-day cancellations. The policy is shown to the client at booking. Refunds are processed through the same payment method used for the deposit.

Does a single platform work for a clinic with multiple locations?

Tregovia supports multi-location setup with location-tagged appointments, separate practitioner availability per location, and location-filtered reporting. The online booking page can show availability filtered by location. Client and pet records are shared across locations — a pet that visits both the main clinic and the satellite clinic has one unified record. This is appropriate for small-to-mid vet groups; larger groups with complex multi-site workflows may need the deeper multi-location management that dedicated veterinary PIS platforms provide.