Dog Walking & Pet Sitting Software

Software for Dog Walkers and Pet Sitters

Dog walking looks light operationally until the business grows.

One owner has two dogs. Another has a gate code. One pet needs medication notes. A sitter needs key instructions. A regular walk changes for school holidays. Invoices go out late because the work happened outside and the admin happens later at night.

Good software for dog walkers and pet sitters should keep client records, pet details, appointments, reminders, invoices, and payment collection together. It does not have to replace a GPS walk tracker.

The Record Matters As Much As The Calendar

For pet care, the client record should not be only a phone number.

Useful details include:

• Owner contact details
• Pet names
• Breed or species
• Temperament
• Feeding instructions
• Medication notes
• Vet contact
• Key or gate access
• Emergency contact
• Invoice history

Tregovia has baseline client records, plus the Pets module for pet-specific records. Custom fields and notes can hold the details that matter to the business.

For a pet-service example, see CRM for pet groomers.

Why Dog Walking Admin Gets Messy Fast

A dog walker's day does not look like an office job, and that is exactly why the admin side breaks down.

The work happens across a dozen houses instead of one location. There is no front desk moment where a client hands over an updated phone number or mentions the dog is now on a new medication. That information arrives by text, in passing, or not at all, and it has to land somewhere other than the walker's memory.

A few patterns show up in almost every growing dog walking or pet sitting business:

• A regular client's gate code changes and the update lives in someone's texts, not in the client record.
• A new dog on an existing route has a health note (arthritis, anxiety, a recent surgery) that never makes it past the walker who took the call.
• Holiday season sits get booked in a rush, across group chats and calls, with no single place showing who is covering what.
• Invoicing happens late at night after a full day outdoors, because it is the only quiet moment, and by then details are half-remembered.
• A second staff member or backup walker has no way to see the same client and pet history the owner has.

None of this is solved by a nicer-looking calendar. It is solved by keeping the client record, the pet record, the appointment, and the invoice connected, so the same information is available to whoever is covering the route that day.

Scheduling Walks And Sits

Tregovia supports appointment scheduling, staff assignment, online booking, reminders, and booking rules.

That can cover scheduled walks, one-off sits, meet-and-greets, and holiday care appointments. Keep recurring-series claims conservative unless the exact scheduling workflow has been verified in the product.

Booking rules and reminders matter more in this business than they might look at first. A walker who is already out on a route cannot easily call to confirm the next booking, so a client getting an automatic reminder ahead of a scheduled walk or drop-in reduces last-minute "wait, was this today?" messages. The same applies to a first meet-and-greet: getting it on the calendar as its own appointment type, separate from a paid walk, keeps reporting honest about what was actually billable work.

Handling A Growing Team

A solo dog walker can hold pet details in their head. A team of three or four cannot, and that is usually the point where informal systems (a notes app, a shared spreadsheet, a paper folder) start causing real mistakes - a substitute walker showing up without knowing a dog is reactive to other dogs, or a sitter missing that a cat needs insulin at a specific time.

Staff assignment on appointments means a specific walk or sit is tied to a specific staff member, while the underlying client and pet record stays visible to anyone on the team with access. That is the difference between "the owner knows the dog" and "the business knows the dog," which is what actually lets a dog walking or pet sitting operation grow past one person without losing service quality.

Invoices And Payment

The base Billing module supports invoices, invoice items, payments, invoice status, PDFs, and overdue status updates.

Online Payments is an EUR 15/month add-on for hosted invoice payment pages/payment sessions when configured.

This gives a dog walker or sitter a cleaner path from delivered service to invoice and payment record without overstating the billing workflow.

For invoice follow-up, see how to chase unpaid invoices without damaging relationships.

Package-style billing (a block of walks paid up front, or a week of holiday sits invoiced as one line) is common in this niche. Whether that specific packaging exists as a dedicated product feature should be verified directly in the product before it is promised to a client; what can be said with confidence is that invoice items support itemizing multiple visits or sits on a single invoice, which covers the most common version of this need.

Invoices And Payment

The base Billing module supports invoices, invoice items, payments, invoice status, PDFs, and overdue status updates.

Online Payments is an EUR 15/month add-on for hosted invoice payment pages/payment sessions when configured.

This gives a dog walker or sitter a cleaner path from delivered service to invoice and payment record without overstating the billing workflow.

For invoice follow-up, see how to chase unpaid invoices without damaging relationships.

What Tregovia Does Not Do

Some pet-care apps focus on live GPS walk tracking, route maps, photos, and walk report cards. Tregovia does not do that.

If a live map or GPS proof is a selling point, keep a dedicated walk-tracking tool. Use Tregovia for the operating layer around the service: client and pet records, appointments, reminders, booking, invoicing, and payments.

Practical Setup

1. Add each owner as a client.
2. Add pets through the Pets module where relevant.
3. Use notes or custom fields for access instructions and care details.
4. Create appointment types for walks, sits, meet-and-greets, and holiday care.
5. Use online booking only for services you want clients to request publicly.
6. Use Billing for invoices.
7. Add Online Payments if hosted payment collection is needed.
8. Keep GPS tracking in a specialist app if clients expect walk maps.

Pricing Snapshot

The base Tregovia CRM plan is EUR 47/month. The Pets module is EUR 10/month in code. Online Payments is EUR 15/month if hosted payment collection is needed.

The Bottom Line

Dog walkers and pet sitters need more than a calendar. They need reliable owner records, pet context, access details, appointment scheduling, reminders, invoicing, and payment records.

Tregovia can cover that business layer. It is not a GPS walk-report app. That separation is clean: use Tregovia to run the business, and use a specialist tracker only when GPS proof is part of the service promise.

Frequently Asked Questions

Can Tregovia manage dog walking clients and pets?

Yes. Client records, the Pets module, notes, and custom fields can hold owner details, pet details, access instructions, preferences, and relevant history.

Can owners book online?

Yes. Online booking is included in the base plan, with public booking, service availability, booking rules, waitlist, and no-show tracking workflows.

Does Tregovia track walks by GPS?

No. Tregovia is not a live GPS walk-tracking app and does not create walk report maps. Use a dedicated tracker if that is part of the service.

Can owners pay invoices online?

Yes, with Online Payments enabled. The add-on supports hosted invoice payment pages/payment sessions when configured.

What does it cost?

The base CRM plan is EUR 47/month. Online Payments is EUR 15/month if hosted payment collection is needed.