Gingr's Support Radio Silence and Broken Accounting Cost Pet Businesses Revenue
Gingr charges custom-quoted pricing (no transparency) with hidden gateway fees ($2k+ migration penalties). Support is unreachable for urgent matters. Online booking portal outages cause 40% drops in bookings. Accounting reports are known to be inaccurate.
Why Gingr users look for alternatives
These points combine public review themes, vendor pricing details, and buying questions to verify before choosing between Tregovia and Gingr.
Cannot get a person to help with urgent matters
Cannot get a person to help with urgent matters
- Pet care business owner, Capterra
Support is unresponsive when your booking system is down or a client issue needs immediate help.
Broken accounting: Reports NOT accurate, company well aware but continues to fall short
Reports NOT accurate, company well aware but continue to fall short
- CEO, Capterra
Your financial reports can't be trusted. Accounting overhead increases when you don't trust your reports.
Unpredictable payments: After 2 weeks, your guess is as good as mine
After 2 weeks, your guess is as good as mine on when payments arrive
- Pet business owner, Capterra
Payment processing is unreliable and unpredictable. You can't forecast cash flow.
Portal outages cause 40% drop in online bookings
40% drop in online bookings after switching to Gingr's portal
- Pet business owner, Capterra
System downtime directly loses you revenue without your knowledge.
The real cost of Gingr
Gingr's true cost: Custom-quoted (no transparency) + hidden gateway fees ($2k+ migration penalties) + convenience fees passed to customers + unreliable payment processing overhead.
Hidden gateway fees ($2k+ migration penalties)
Switching costs are extremely high. Data migration fees add thousands.
Convenience fees passed to customers
Your customers pay extra fees. You absorb the reputation cost.
Payment processing opacity
You can't predict when payments arrive or what fees apply.
With Tregovia instead:
Tregovia's EUR 47/mo flat with transparent Stripe processing, reliable online booking portal, and accurate accounting reports.
Tregovia vs Gingr - Feature Comparison
See what you get with each platform.
| Feature | Tregovia | Gingr |
|---|---|---|
| Affordable flat pricing | ||
| Veterinary records available | ||
| EUR pricing & GDPR | ||
| Online booking | ||
| Client portal | ||
| SMS reminders | ||
| Invoicing | ||
| Follow-up automation | ||
| AI features | ||
| 14-day free trial |
Gingr pricing: from ~$100/mo (Spa/grooming tier). Tregovia: EUR 47/mo flat - all baseline features included. Competitor pricing sourced from public listings as of 2026 - verify on vendor's website.
Switch to Tregovia if you…
- Pet care businesses losing bookings to portal outages
- Anyone whose accounting reports are inaccurate
- Businesses that can't reach support for urgent issues
- Pet care owners wanting transparent, predictable pricing
Stay with Gingr if you…
- Large boarding facilities already migrated all data with no portal issues
- Chains accepting high support costs for purpose-built pet features
The bottom line
When your booking portal causes a 40% drop in online bookings and your accounting reports aren't accurate, your software is actively losing you money. Tregovia's online booking works reliably and its accounting module produces reports you can trust — at EUR 47/mo with support that actually responds.
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Quick facts about Platform
Last updated: June 2026- Starting price:
- EUR 47/month (billed monthly) or EUR 470/year
- Free trial:
- 14 days - no credit card required
- Pricing model:
- One base CRM subscription with optional module add-ons
- Verticals supported:
- Veterinary, medical, salons, fitness, law firms, field service, and any service business
- Baseline modules:
- Scheduling, billing, client management, records, reminders, reports, and client portal - all included
- Add-on modules:
- 50 modules total - industry-specific packs from EUR 5/month
- Region:
- EUR-native pricing; GDPR-aware workflows; built for European service businesses
Pricing, features, and user quotes on this page are based on publicly available information from review platforms (G2, Capterra, Trustpilot, Reddit) and vendor websites as of June 2026. Details may have changed since publication. I recommend verifying current pricing and features directly with Gingr before making a decision. Tregovia is not affiliated with Gingr.
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